Understanding Verification

Paddii's verification system helps create a trusted community of users and hosts.

Types of Verification

Email Verification ✓

Required for all users

• Confirms your email address
• Required to make bookings
• Takes less than 1 minute

Phone Verification ✓

Recommended

• Adds an extra layer of security
• Enables SMS notifications
• Quick SMS code verification

Identity Verification ✓✓

Required for verified hosts

• Government-issued ID required
• Selfie verification
• Reviewed by our team within 24-48 hours
• Unlocks verified badge

Property Verification ✓✓✓

For hosts

• Property ownership or authorization proof
• Physical address verification
• Professional photos required
• Increases booking rates by 5x

Benefits of Being Verified

For Guests:

• Higher booking acceptance rates
• Access to verified-only properties
• Faster communication with hosts
• Priority customer support

For Hosts:

• Verified badge on your profile
• Increased visibility in search
• Higher booking rates
• Access to subscription features
• Premium listing placement

Verification Process

Step 1: Email Verification

1. Check your inbox after signup
2. Click the verification link
3. Email verified instantly

Step 2: Phone Verification

1. Go to Settings → Verification
2. Enter your phone number
3. Receive SMS code
4. Enter code to verify

Step 3: Identity Verification

1. Go to Settings → Verification
2. Click "Verify Identity"
3. Upload government ID (driver's license, passport, national ID)
4. Take a selfie
5. Wait 24-48 hours for review

Step 4: Property Verification (Hosts Only)

1. Go to Dashboard → My Listings
2. Click on a property
3. Click "Verify Property"
4. Upload proof of ownership/authorization
5. Our team will review within 2-3 business days

Verification FAQs

Q: Is my ID information secure? A: Yes! All documents are encrypted and stored securely. We never share your personal documents with other users.

Q: How long does verification take? A: Email and phone verification are instant. Identity verification takes 24-48 hours. Property verification takes 2-3 business days.

Q: What if my verification is rejected? A: You'll receive an email explaining the reason and steps to resubmit.

Q: Can I cancel my verification? A: No, but you can update your verified information at any time.

Q: Do I need to verify every property I list? A: Each property requires separate verification for the verified badge.

Need Help?

Having trouble with verification? Contact our support team