Tenant Services
Paddii offers comprehensive services to make your move-in and living experience seamless. From professional moving assistance to ongoing home maintenance, we've partnered with trusted service providers to help you settle into your new home with ease.
Move Services
Professional moving assistance to help you relocate stress-free.
Service Tiers
| Tier | Best For | Cost | What's Included |
|---|---|---|---|
| Basic Move | 1-2 rooms, studio apartments | ₦25,000 | 2 movers, basic packing materials, local transport |
| Standard Move | 3-4 rooms, apartments | ₦75,000 | 4 movers, full packing materials, truck transport |
| Premium Move | 5+ rooms, houses | ₦150,000 | Full moving crew, premium packing, large truck, assembly |
| Deluxe Move | Mansions, offices, luxury homes | ₦200,000 | Complete white-glove service, insurance, specialty items |
What's Included in All Moves
- ✓ Professional, trained movers
- ✓ Quality packing materials (boxes, bubble wrap, tape)
- ✓ Safe transportation of your belongings
- ✓ Loading and unloading services
- ✓ Furniture disassembly and reassembly
- ✓ Basic insurance coverage for your items
How to Book Move Services
- During Booking: Select "Add Move Services" when booking a property
- From Dashboard: Navigate to your booking and click "Request Move Service"
- Contact Support: Call or message us with your move details
Scheduling:
- Book at least 3 days in advance
- Same-day moves available for ₦10,000 extra
- Weekend moves include ₦15,000 surcharge
Early Booking Discount
Book your move service 7+ days in advance and save ₦5,000 on any tier!
HomeCare Subscription
Ongoing maintenance and care for your rental property with monthly subscription plans.
Subscription Plans
Basic HomeCare - ₦15,000/month
Ideal for: Apartments, small houses, budget-conscious renters
Includes:
- Monthly property inspection
- Basic plumbing repairs (leaky faucets, clogged drains)
- Electrical fixes (switches, outlets, light fixtures)
- Appliance troubleshooting and minor repairs
- Cleaning service (1x per month, 2 hours)
- Preventive maintenance checks
- Priority support (response within 24 hours)
Premium HomeCare - ₦25,000/month
Ideal for: Large houses, families, comprehensive coverage
Includes Everything in Basic PLUS:
- Bi-weekly property inspections
- Advanced plumbing and electrical work
- Major appliance repairs (AC, refrigerator, washing machine)
- Deep cleaning service (2x per month, 4 hours each)
- Painting and minor renovations (up to ₦20,000/month value)
- Pest control (quarterly treatments)
- Landscaping and gardening (for houses with yards)
- 24/7 emergency support
- Free annual property deep clean
How HomeCare Works
- Subscribe: Choose your plan when moving in or add it later
- Schedule: Book maintenance visits via the Paddii app
- Service: Verified professionals arrive on time
- Payment: Automatically charged monthly to your payment method
First Month Free Trial — Try HomeCare risk-free for 30 days!
Emergency Services
HomeCare subscribers get priority emergency response:
- Basic: 24-hour response time
- Premium: 24/7 emergency hotline with 2-hour response
Subscription Benefits
HomeCare subscribers save an average of ₦50,000-₦100,000 per year compared to paying for individual repairs and services.
Setup & Installation Services
Professional installation for appliances and home technology.
Available Services
Appliance Installation
- Refrigerator setup: ₦5,000
- Washing machine installation: ₦8,000
- Air conditioning unit: ₦15,000
- Microwave/oven: ₦5,000
- Water heater: ₦12,000
Connectivity & Entertainment
- Internet router setup: ₦3,000
- DSTV/satellite installation: ₦8,000
- Home theater setup: ₦15,000
- Smart TV mounting: ₦10,000
Furniture Assembly
- Bed frame assembly: ₦10,000
- Wardrobe/closet: ₦15,000
- Dining table set: ₦8,000
- Office furniture: ₦12,000
- Full apartment furniture: ₦30,000
Smart Home Setup
- Smart lighting system: ₦20,000
- Security cameras (per camera): ₦15,000
- Smart locks: ₦25,000
- Home automation hub: ₦50,000
- Complete smart home package: Starts at ₦150,000
Booking Installation Services
When to Book:
- During property viewing/booking
- After move-in via dashboard
- By contacting Paddii support
Service Guarantee:
- All installations come with 30-day warranty
- Certified and insured technicians
- Same-day/next-day service available
Ongoing Maintenance Services
One-time or recurring services to keep your home in perfect condition.
Cleaning Services
Regular Cleaning - ₦15,000-₦25,000
- Standard apartment cleaning (2-3 bedrooms)
- Dusting, mopping, vacuuming
- Kitchen and bathroom deep clean
- Trash removal
- Duration: 3-4 hours
Deep Cleaning - ₦25,000-₦40,000
- Everything in regular cleaning PLUS:
- Window washing
- Appliance interior cleaning
- Carpet shampooing
- Grout and tile scrubbing
- Ceiling fan cleaning
- Duration: 6-8 hours
Move-in/Move-out Cleaning - ₦30,000-₦50,000
- Complete property restoration
- Paint touch-ups
- Remove all traces of previous occupancy
- Prepare property for inspection
Property Improvements
Interior Painting
- Single room: ₦50,000-₦80,000
- 2-bedroom apartment: ₦120,000-₦150,000
- 3-bedroom apartment: ₦180,000-₦220,000
- Full house (4-5 bedrooms): ₦250,000-₦350,000
Minor Renovations
- Kitchen cabinet refacing: ₦100,000-₦200,000
- Bathroom tile replacement: ₦150,000-₦250,000
- Flooring replacement: ₦80,000-₦150,000 per room
- Custom built-ins: ₦200,000-₦500,000
Outdoor Services
- Landscaping & garden design: ₦20,000-₦50,000
- Lawn maintenance (monthly): ₦10,000-₦20,000
- Outdoor lighting installation: ₦30,000-₦80,000
- Fence repair/painting: ₦40,000-₦100,000
Bundle & Save
Combine multiple services and save up to 20%! Contact support for custom packages.
Professional Service Network
Connect with verified professionals for specialized needs.
Available Professionals
Home Services
- Licensed plumbers (₦5,000-₦30,000 per job)
- Certified electricians (₦5,000-₦40,000 per job)
- HVAC technicians (₦10,000-₦50,000 per job)
- General handymen (₦8,000-₦25,000 per job)
Cleaning & Maintenance
- Professional cleaners (₦3,000-₦5,000 per hour)
- Housekeepers (daily/weekly rates available)
- Gardeners and landscapers
- Pest control specialists
Security Services
- Security guard services (₦50,000-₦80,000/month per guard)
- CCTV installation and monitoring
- Access control systems
- Property security assessments
Design & Renovation
- Interior designers (consultation from ₦25,000)
- Renovation contractors (project-based pricing)
- Architects (for major renovations)
- Custom furniture makers
How the Service Network Works
- Request Service: Submit a service request via your dashboard
- Get Matched: Paddii connects you with verified professionals
- Get Quote: Receive transparent pricing upfront
- Schedule: Book at your convenience
- Service Completed: Professional arrives and completes work
- Pay Securely: Payment processed through Paddii platform
- Review: Rate the service and professional
All Professionals Are:
- ✓ Background-checked and verified
- ✓ Licensed and insured
- ✓ Highly rated by other Paddii users
- ✓ Covered by our service guarantee
Booking & Payment
How to Book Services
Via Paddii App/Website:
- Log in to your account
- Navigate to "Services" in the menu
- Select the service you need
- Choose date and time
- Confirm booking and pay
Via Property Owner:
- Some property owners offer bundled services
- Discuss with your landlord during lease negotiation
- Services may be included in rent or available at discount
Via Support:
- Call: Available in dashboard
- Email: support@paddii.com
- Live chat: Available 24/7 in app
Payment Options
- Credit/Debit Card: Instant booking confirmation
- Bank Transfer: Manual verification required (1-2 hours)
- Payment Plans: Available for services over ₦100,000
- HomeCare Subscription: Auto-billed monthly
Cancellation Policy
- Free Cancellation: 24+ hours before scheduled service
- 50% Charge: 12-24 hours before service
- Full Charge: Less than 12 hours or no-show
- HomeCare: Cancel anytime, prorated for unused days
View Full Cancellation Terms →
Service Guarantees
Quality Commitment
All Paddii services include:
- 100% satisfaction guarantee
- Redo or refund if not satisfied
- Insured professionals
- Transparent, upfront pricing
- No hidden fees
Service Warranty
- Move Services: Damage claims up to ₦500,000
- Installation: 30-day labor warranty
- HomeCare: Unlimited service calls (within plan limits)
- Renovations: 90-day workmanship warranty
Customer Support
If you're not satisfied with any service:
- Contact support within 24 hours
- Provide details and photos if applicable
- We'll arrange a redo or issue a refund
- Feedback is used to improve service quality
Work With Paddii as a Service Professional
Are you a service professional looking to grow your business?
Join Our Service Network
Who Can Join:
- Licensed plumbers, electricians, HVAC techs
- Professional cleaners and housekeepers
- Security service providers
- Interior designers and contractors
- Furniture and appliance technicians
- Any home service professional
Benefits:
- Access to thousands of Paddii users
- Steady stream of service requests
- Transparent payment every week
- Professional insurance coverage
- Training and equipment provision by Paddii
- Rating and review system to build reputation
Requirements:
- Valid professional license (where applicable)
- Insurance coverage
- Background check clearance
- Minimum 3 years experience
- Strong customer service skills
- Smartphone
How to Apply
- Visit paddii.com/professionals
- Fill out application form
- Submit required documents
- Pass background check
- Complete onboarding training
- Start receiving service requests!
Application Fee: Free Commission Structure: Transparent rates shared during onboarding
Become a Pro
Join hundreds of service professionals earning with Paddii. Apply today and start getting booked! Apply Now →
Frequently Asked Questions
"Are services available in my area?"
Paddii services are currently available in:
- Lagos (all areas)
- Abuja (major districts)
- Port Harcourt (expanding)
Check service availability when booking. We're expanding to more cities soon!
"Can I choose my own service provider?"
Yes! You can:
- Request specific professionals you've worked with before
- Review pro profiles and ratings before booking
- Communicate preferences to Paddii support
"What if I need a service not listed?"
Contact support with your request! We can often arrange custom services or connect you with specialists in our network.
"Are HomeCare plans worth it?"
Most users save money with HomeCare because:
- Individual repair calls cost ₦10,000-₦30,000 each
- Average tenant needs 3-5 repairs per year
- HomeCare includes preventive maintenance
- Priority service and faster response times
- Peace of mind knowing everything is covered
"Can I gift services to someone?"
Yes! Purchase service credits or subscriptions as gifts:
- Great for new tenants moving in
- Holiday gifts for family
- Corporate relocation packages
Terms & Policies
Before booking any service, please review our policies:
- Service Terms & Conditions - Complete terms governing all Paddii services
- Service Cancellation Policy - Refunds, rescheduling, and cancellations
- Service Guarantees - Quality commitments and warranties
- Payment Policy - Billing, payments, and refunds
- Booking Cancellations - Property booking cancellation terms
Resources
Need Help?
Contact Support
Have questions about Paddii services?
- 📧 Email: support@paddii.com
- 📱 Phone: Available in dashboard
- 💬 Live Chat: 24/7 in app
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